DELIVERY AND MINIMUM ORDER VALUE
PRO Trader offers different delivery options to meet the business needs of dealers and wholesalers. The delivery cost is based on the chosen delivery type, total order value, and delivery country.
DELIVERY TYPES
Delivery can be arranged in two ways to meet your business needs:
Delivery to an address of your choice
Delivery can be organised in parcels or pallets (only for orders over 2,000 €).
- Parcels: Orders may be shipped from multiple warehouses. If the dispatch warehouse is located in the country of delivery, VAT will be applied to the order.
- Pallets: Pallet deliveries are shipped exclusively from our warehouse in Poland. In this case, VAT will be applied only to orders delivered to an address in Poland. VAT will not be applied to orders delivered to other countries.
Warehouse pickup
Pickup is available only for pallet orders over 2,000 €. This option allows you to collect the goods directly from our warehouse and arrange delivery with your preferred carrier. In this case, VAT will be applied only to orders with a delivery address in Poland. VAT will not be applied to orders being delivered to other countries.
DELIVERY TIMES
On the PRO Trader platform, you'll see the guaranteed ready-to-dispatch date for each product in the catalogue. After placing your order, the ready-to-dispatch date for the entire order will be displayed. If your order contains multiple items, the latest ready-to-dispatch date among the items will apply to the entire order.
Delivery can take up to 1-5 business days after the ready-to-dispatch date, depending on the delivery country and chosen delivery method.
Deliveries are handled by professional courier services, and delivery times depend on:
- Your business hours (days of operation, working hours).
- National holidays and non-working days in the delivery country.
- The availability of items in stock.
- Any unforeseen issues with the courier service.
MINIMUM ORDER VALUE
The minimum order value on PRO Trader is 1,000 €. Orders below this threshold cannot be processed.
Maintaining a minimum order value allows us to:
- Offer competitive pricing: bulk transactions enable us to offer wholesale-level pricing and substantial cost savings. - Ensure operational efficiency: we focus on reliable fulfilment for large-scale orders. - Guarantee product availability: we provide access to a wide selection of premium and economy brands, continuously in stock.
This approach enables us to deliver exceptional value, reliable service and tailored solutions to wholesalers and distributors.